Shipping policy
We're proud to offer free shipping on all orders — both within the United States and internationally, with no minimum purchase required.
1. Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will begin processing on the next business day.
During high-demand periods (sales, holidays), processing may take slightly longer. We'll notify you by email if there's a significant delay.
2. Shipping Methods and Delivery Times
| Shipping Method | Region | Estimated Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping | United States | 5–7 business days | Free |
| International Shipping | Rest of World | 7–12 business days | Free |
Delivery times are estimates based on carrier information and begin from the date of shipment, not the order date. Actual delivery times may vary due to carrier delays, weather, customs processing, or other factors outside our control.
3. International Orders — Customs, Duties, and Taxes
Orders shipped outside the United States may be subject to customs duties, import taxes, or fees charged by the destination country. These charges are determined by your local customs office and are not included in your order total — they are the responsibility of the customer upon delivery. We recommend checking with your local customs authority for more information before placing an order.
4. Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.
5. Support
If your order hasn't arrived within the estimated delivery window, or if you have any questions about shipping, contact us at Nuvogear@gmail.com and we'll help track it down.